Privacy Policy
Last updated: 5/1/2026
1. Introduction
Tapping Success (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using this website, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information including:
name
email address
phone number
booking and appointment details
information you voluntarily provide through contact forms or consultations
We do not collect sensitive health information unless you voluntarily provide it during a consultation.
3. How We Use Your Information
Your information may be used to:
provide coaching or EFT services
manage bookings and appointments
communicate with you
respond to enquiries
improve our services and website
We do not sell, rent, or trade your personal information.
4. Storage and Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. Information may be stored electronically using secure third-party platforms (such as booking, email, or video-conferencing services).
5. Third-Party Services
We may use trusted third-party services (e.g. booking software, email platforms, Zoom) to deliver our services. These providers have their own privacy policies and security measures.
6. Access and Correction
You may request access to your personal information or request corrections by contacting us at:
[your email address]
7. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on this website.
8. Contact
If you have questions about this policy, contact:
Will Lambert – Tapping Success
will@tappingsuccess.com.au
Terms & Conditions
Last updated: 5/1/2026
1. General
By accessing or using this website and engaging with services provided by Tapping Success (“we”, “us”, “our”), you agree to these Terms & Conditions.
If you do not agree, please do not use this website or our services.
2. Services
All services offered, including EFT sessions, consultations, and educational content, are provided for personal development and informational purposes only.
No guarantees are made regarding outcomes or results.
3. Not Medical or Psychological Treatment
Our services are not a substitute for medical, psychological, or psychiatric diagnosis or treatment.
We do not diagnose conditions, prescribe medication, or provide medical advice.
You agree to seek support from a qualified healthcare professional where appropriate.
4. Client Responsibility
By engaging with our services, you acknowledge that:
participation is voluntary
you are responsible for your own decisions, actions, and outcomes
individual results vary
5. Appointments, Cancellations & Refunds
Appointments
All sessions are scheduled in advance and reserved specifically for you.
Cancellations & Rescheduling
If you need to cancel or reschedule a session, at least 24 hours’ notice is required.
Cancellations or rescheduling requests made with less than 24 hours’ notice may be charged in full
Failure to attend a scheduled session without notice (“no-show”) will result in the session being forfeited
Late Arrivals
If you arrive late to a session, the session will still end at the scheduled time.
Late arrivals do not qualify for refunds or session extensions.
Refunds
Due to the personalised nature of 1-on-1 services:
Refunds are not provided for completed sessions
Refunds are not provided for missed sessions
Refunds are not provided for change of mind
Once a session is booked and confirmed, it is considered reserved time.
Packages (if applicable)
For multi-session packages:
Sessions must be used within the agreed timeframe
Unused sessions are non-refundable
Packages are non-transferable
Exceptions may be considered at our discretion in cases of genuine hardship.
Free Consultations
Free consultations are offered to explore fit and next steps only.
They do not include EFT or coaching and are provided at our discretion.
We reserve the right to decline or discontinue free consultations at any time.
Exceptional Circumstances
We understand unforeseen circumstances can arise.
Any exceptions to this policy are made at our sole discretion.
Australian Consumer Law
Nothing in these Terms & Conditions is intended to exclude your rights under Australian Consumer Law.
6. Intellectual Property
All content on this website, including text, graphics, videos, and materials, is the intellectual property of Tapping Success unless otherwise stated.
Content may not be copied, reproduced, or distributed without written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Tapping Success and Will Lambert are not liable for any direct, indirect, incidental, or consequential loss arising from use of this website or services.
8. Termination of Services
We reserve the right to refuse or discontinue services at our discretion.
9. Governing Law
These Terms & Conditions are governed by the laws of Australia, and any disputes will be subject to Australian jurisdiction.
Disclaimer
Last updated: 5/1/2026
Important Notice
Emotional Freedom Techniques (EFT), coaching, and related services offered by Tapping Success are not medical, psychological, or psychiatric treatment.
We do not:
diagnose medical or mental health conditions
prescribe medication
provide medical advice
EFT and coaching services are intended for personal development and stress support only.
No Guarantee of Results
Individual results vary. No guarantees are made regarding outcomes, improvements, or success.
Seek Professional Support
If you are experiencing severe emotional distress, mental health concerns, or medical issues, please seek support from a qualified healthcare professional.
Personal Responsibility
By engaging with our services, you acknowledge that you are responsible for your own wellbeing, decisions, and actions.
Use at Your Own Discretion
All information and services are used at your own discretion and risk.
Tapping Success
EFT Practitioner in Melbourne, Australia.
I help capable professionals who hesitate at the point of action move forward - without stress, self-doubt, or fear of being wrong.
Address
Mentone, Melbourne, Australia.
will@tappingsuccess.com
Schedule a Consultation
To schedule a consultation, simply fill out the form below, and I'll get back to you within 24 hours to confirm your appointment and discuss the details of your project further.